In this documentation you will learn
Admin Panel > Left menu > PLUGINS > Supports
Support management on admin section.
In this admin section all support ticket entered by customers is listed. (mysupports.html)
Admin user is able
Screeshot 1a : admin support list.
Screeshot 1b : admin support ticket detail.
Support management on front side
Customer or front user is able
Screenshot 2a : front side support list
Screenshot 2b : front side support ticket detail
Screenshot 2c : front side new ticket form
Opening and replying a support ticket
Support alert under Dashboard Today section is just showng the number of ticket registered today.
Screeshot 3 : dashboard alert.
Static Pages for support management on front side
My Supports (mysupports.html) : it is static page for listiing customer's support tickets.